IT Helpdesk specialist
Job in
Liberty, Clay County, Missouri, 64068, USA
Listed on 2026-06-21
Listing for:
US Tech Solutions, Inc.
Seasonal/Temporary
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Duration: 12 months contract
Job Responsibilities:
- Provide first-level help desk support for end users, resolving technical issues in a timely manner
- Troubleshoot and support Microsoft Office applications (Word, Excel, Outlook, etc.)
- Diagnose and resolve hardware issues (laptops, monitors, printers, etc.)
- Assist with setup, configuration, and basic maintenance of IT equipment
- Document issues, resolutions, and recurring problems
- Support overall business systems and contribute to continuous improvement of IT processes
- Escalate complex issues as needed
- 2+ years of experience in IT support, help desk, or related field
- Experience troubleshooting Microsoft Office products
- Basic knowledge of hardware troubleshooting (laptops, printers, peripherals)
- High school diploma or equivalent
- Strong problem-solving and communication skills
- Ability to quickly learn systems and operate in a hands-on environment
- Experience working in a help desk or onsite IT support role
- Familiarity with general IT service management practices
- Open to working onsite every day
- Sincere dedication to the best interest of the company, its customers and employees
- Ability to stay on task and manage own time efficiently to meet deadlines
- Positive attitude and ability to work well with others, including peers, supervisors, executive management and outside vendors, representatives and visitors when called upon
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
By applying, you acknowledge that AI-assisted tools may be used during hiring.
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