Hy-Chi Department Manager

Additional Considerations (if any):

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title:

Hy-Chi Department Manager Department:
Hy-ChiFLSA:
Hourly Revision Date: 07/2026

About Hy-Vee At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important At Hy-Vee, our Hy-Chi department is a unique and exciting destination for customers, and the Hy-Chi Department Manager is the person who sets the tone for everything that happens there. In this role, you'll lead your team in delivering the freshest, highest quality product at a competitive price while creating a welcoming, customer-focused environment every day.

From managing operations and developing your team to analyzing sales trends and driving profitability, your leadership shapes both the customer experience and the department's success.

If you are a motivated leader with a passion for food, a sharp eye for quality, and a talent for building great teams, we'd love to have you on board.

What You'll DoNo two shifts are exactly the same, but here's what you can expect:

Set the standard for customer service, employee relations, cleanliness, sanitation, professional appearance, and overall department profitability

Create a friendly, welcoming atmosphere by modeling great customer service and encouraging your team to do the same Greet customers warmly, assist them with their needs, and handle and resolve customer concerns promptly and professionally

Recruit, hire, train, supervise, evaluate, and develop all department employees

Determine department goals in partnership with the Store Director and establish weekly schedules and daily work plans

Inspect signage, displays, and merchandise for quality and quantity; order product for replenishment and ensure competitive pricing

Analyze weekly and monthly sales and trends, prepare ad projections, and write adsPlan displays, promotions, and determine pre-orders to drive sales and customer engagement

Manage department bookkeeping, including extending and posting invoices and overseeing financial procedures

Conduct department inventory and ensure proper temperatures and storage procedures are maintained to guarantee freshness and control shrink

Understand and troubleshoot department equipment and ensure maintenance is performed as needed

Unload trucks, check in delivered merchandise, and place product in appropriate storage areas

Have authority to approve employee discipline and recommend transfers, discharges, and salary changes

Attend meetings, seminars, and continuing education as assigned

Answer the phone promptly and provide friendly, helpful service to customers who call, including taking product orders

Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines

Pitch in with departmental duties and other tasks or special projects as they come upYour Skills To be successful in this role, you'll need to be able to:

Bring commitment to Hy-Vee's mission and a genuine passion for delivering an outstanding customer and team experience

Lead, motivate, and develop a team while maintaining high standards in a fast-paced retail environment

Solve practical problems and make sound decisions with a variety of variables and limited standardization

Apply math skills including fractions, decimals, and percentages to pricing, sales analysis, and inventory tasks

Communicate clearly and professionally through written correspondence, interviews, and daily interactions with customers, employees, and vendors

Analyze sales data and trends to make informed decisions about product, promotions, and department operations

Handle confidential information including employee compensation, sales and profit sheets, inventory reports, and warehouse pricing with discretion

Reporting Relationships Accountable and

Reports…