Branch Manager

As a
UNIFY Branch Manager, you’ll help UNIFY’s credit union members safeguard their assets!

At UNIFY, you matter and are supported, because your success is integral in the overall success of the team and experience of our members.

Our members are the priority. As a Credit Union we are not driven by profit margins and stock prices (like other financial institutions…).

We are all about making sure that our members get the knowledge and assistance they need. The Branch Manager works beside their team with members to do just that!

Daily, you will

• Manage your time to maintain the new relationships within the branch and location
• Connect and maintain relationships with key influencers.
• Develop additional business through memberships.
• Fulfill all the obligations of the designated branch.
• Understand, acknowledge, and adapt to changes within the branch and the organization.
• Resolve member issues regarding their existing financial products (checking, savings, credit cards, loans, etc.).
• Provide solutions based on training and available resources.
• Give presentations to small and large groups.
• Work within various platforms.
• Flexibility to partner with SEG to attend and participate in events (onsite or off site)
• Build a team environment that is representative of UNIFY FCU and the SEG partnership.

What you will get from us:

• Competitive pay $39.71
• Extensive job-preparedness training.
• A leadership team committed to you and your branch's success.
• A culture of inclusivity, belonging and fairness
• Health benefits, PTO, tuition reimbursement, 401K, and health and wellness incentives
• Bilingual and weekend hourly pay differential, where applicable.

What we need from you:

• Compassion to engage the community and to promote UNIFY FCU
• Passion for helping people and an empathetic ear to our teams’ and member’s needs.
• Willingness to educate members on multiple requested topics.
• Ability to build relationships with credit union members and teammates.
• Keep open communication with the team members, leadership, and key stakeholders.
• Willingness to work at all branch levels.
• Driven to make outbound follow-up calls to credit union members.
• Ability to pivot in daily tasks, procedures, and workspace.
• High school diploma or equivalent
• 5 years of related banking experience in a financial institution. Credit union, preferred.

UNIFY Financial Credit Union is one of the nation’s largest 100 credit unions with a reputation for being financially sound and growth-oriented. We’re expanding rapidly to meet the needs of a growing member base. At UNIFY, our team members work together to strive toward a common goal, “providing superior service to our members.” In doing so, we promote a culture where your ideas matter, your growth matters, and you matter.

We encourage all team members to challenge and encourage themselves and their teammates to work smarter and to be more successful

Plans, directs, organizes, and controls operational activities and staff of the branch in order to have complete financial oversight, ensure profitability, and accountability over all aspects of the branch’s operations. Manages a branch with more than one, but fewer than eight, team members; and without an assigned branch supervisor

• Supervises and performs functions as needed of branch staff including Teller, New Accounts, and Lending duties within policies and procedures and security measures to protect the membership and avoid losses to the Credit Union.
• Ensures the application of and compliance with established operating policies and procedures within the department, including reviewing updates with branch staff to ensure appropriate knowledge and compliance.
• Assists in the establishment of branch goals and sales objectives, initiates actions to achieve the goals, ensures team members are trained and are consistently held accountable for achieving goals, sales objectives and the delivery of Superior Service, and assists in monitoring branch operating and sales results relative to established objectives
• Solves issues within the branch in relation to member, team member and operational issues.
• Promotes excellent member and public relations by interacting with sponsor…