Theater Operations & Administrative Manager

Improv Playhouse, a nationally recognized performing arts organization serving Lake County for over 25 years, seeks an organized, energetic, and personable Theater Operations & Administrative Manager to join our growing team. This position is ideal for an individual who enjoys working with people, managing details, solving problems, and helping a vibrant arts organization operate efficiently and professionally. The successful candidate will play an important role in supporting our classes, camps, productions, corporate programs, community outreach initiatives, and day-to-day operations.

• Manage daily office operations, communications, scheduling, and administrative functions
• Provide exceptional customer service to youth, adult, and corporate program participants
• Oversee registration, enrollment, rosters, and program administration
• Coordinate class, camp, production, and event logistics
• Assist with bookkeeping functions including payment processing and Quick Books data entry
• Support marketing initiatives, website updates, email campaigns, and social media communications utilizing Canva, Constant Contact, and related platforms
• Manage box office functions including event creation, ticket sales tracking, and patron support
• Assist with facility operations, supply ordering, and organizational needs
• Coordinate licensing, rentals, scheduling, and administrative support for educational and theatrical programming
• Support special events, community outreach initiatives, and corporate team-building programs

• Strong administrative, organizational, and customer service skills
• Excellent written and verbal communication abilities
• Proficiency with Microsoft Office and Google Workspace
• Familiarity with Quick Books or comparable bookkeeping software preferred
• Experience in arts administration, nonprofit management, education, hospitality, event management, or related fields is advantageous
• Strong time-management skills and the ability to manage multiple projects simultaneously
• Professional demeanor, positive attitude, flexibility, and attention to detail
• Ability to work both independently and collaboratively in a creative environment

• Full-time salaried position
• Salary Range: $32,000-$38,000, depending on experience and qualifications
• Monday-Friday daytime schedule, with occasional evenings and weekends during productions, camps, and special events
• Primarily in-person position based in Libertyville, Illinois
• Reliable transportation preferred

• A creative, supportive, and mission-driven workplace
• Paid leave and holiday benefits
• Professional growth opportunities
• The opportunity to help shape the future of one of the region’s most respected performing arts organizations