Analyst, Warehouse Operations

* Mine data for improvement opportunities and work with the Continuous Improvement team to find and implement solutions to address these gaps
* Perform forecasting and modeling to assist the Operations team in planning for the execution of the business, to aid in pricing and solution design
* Develop metrics based on data to aid the Operations team in measuring and driving optimal performance
* Design and build processes to automate operations performance reporting and handle scaling to many facilities and clients
* Automate manual repetitive processes for, but not limited to, Operations and Client Services associates to improve efficiency in reporting, administrative work, validating file loads, and related tasks
* Design better processes (e.g. inventory tracking) and reporting around them
* Bachelor’s Degree in business, operations or a related field
* 2-4 years related work experience and/or any equivalent combination of experience and education that provides the proper background for this position
* SQL and VBA strongly preferred;
Alteryx a plus
* Experience with Tableau or relevant BI tools
* Microsoft Office suite of software products (Excel, Access, Word), SQL Server Management studio, Google products (email, calendar, Drive)
* Ability to troubleshoot complex data problems
* Ability to train other associates on business processes
* Ability to multi-task and manage multiple projects and business problems simultaneously
* Ability to solve problems with minimal instruction and guidance
* ** Integrity:
** Gains the trust of others by taking responsibility for own actions and telling the truth.
* ** Teamwork:
** Builds relationships and works cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually-beneficial partnerships, leverage information and achieve results.
* ** Adaptable:
** Responds to change with a willingness to learn new ways to accomplish work objectives with a positive attitude.
* ** Innovative:
** Ability to develop, sponsor, or support the introduction of new and improved methods, products, procedures or technologies.
* ** Curious:
** A desire to inquire and learn, to seek new knowledge and wisdom, and to listen to the contributions of others with a genuine interest to better self, the team, and the organization.
* ** Analytical and Critical Thinking:
** Ability to tackle a problem by using a logical, systematic, sequential approach.
* ** Problem Solving:
** Gathers and analyzes information to generate and evaluate potential solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information.
* Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
* Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
* Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually-beneficial partnerships, leverage information to achieve results.
* Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
* Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
* ** Medical, Dental, and Vision insurance**
* ** Basic and Supplemental Life Insurance options**
* ** 401(k) retirement plans with company match**
* ** Health Spending Accounts (HSA/FSA)**
* ** Flexible time off and 11 paid holidays**
* ** Family-building benefits, including Maternity, Adoption, and Parental Leave**
* ** Tuition Reimbursement and certification support, reflecting our…