Sr. Business Systems Analyst; OTC​/Vistex

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Location
:
Libertyville

Department
:
Information Technology

Senior Business Systems Analysts are responsible for analyzing, designing, testing, and implementing business processes and the software applications that support them. They add value by collaborating with business counterparts and senior application team members to ensure existing processes run efficiently and to design enhancements and extensions. They possess in-depth knowledge of processes within at least one business function and consult with direct line management to determine work priorities and plans.

Hollister Incorporated operates in a hybrid work environment. Employees are expected to come into the office a minimum of 4 days per week. Sponsorship to work in the US is not available at this time.

• Implements business process solutions and enhancements. Working in collaboration with business counterparts and with oversight from senior IT resources, analyze current business processes, elicit new business requirements, develop functional process design, and associated reporting necessary to provide management oversight of the business process. Maintains knowledge of current process standards within their function. With support of senior application team members, understands the impact of process changes to the existing environment.
• Translates business requirements, functional designs and business scenarios into comprehensive test plans that are used to confirm business processes function as intended prior to implementation. Performs detailed unit testing to assure technical design meets functional requirements. Collaborates with business counterparts and senior application team members to assure integration testing includes all necessary business process variations. Assures business users understanding and acceptance of process changes and test results.
  
  Identifies impact on related processes and conducts regression testing of affected areas.
• Develops documentation related to business process design including high level business process overviews, detailed functional specifications, and visual aids such as business process flows. Maintains current documentation as processes evolve over time. Tailors the content of documentation appropriately to the intended audience.
• Performs training of business counterparts related to implementation of new business processes. Shares best practices on current business processes with business counterparts across the organization to assure effective and efficient usage of software applications.
• Leads the implementation of routine process changes and system enhancements with oversight from senior IT resources. Understands project management methodology and the role of the business analyst in the software development lifecycle.
• Develops and maintains business relationships with key business users and managers within their sphere of responsibility.
• Other duties as needed or required.

• Communicate effectively via email, phone, and virtual platforms.
• Collaborate across departments to support organizational goals.
• Participate in cross-functional meetings and initiatives.
• Maintain and analyze data using tools like Excel, SAP, or HRIS systems.
• Ensure data accuracy and confidentiality in compliance with company and legal standards.
• Prepare reports and dashboards for internal stakeholders.
• Manage multiple priorities and deadlines in a fast-paced environment.
• Lead or support special projects aligned with departmental objectives.
• Demonstrate initiative in identifying process improvements or automation opportunities.
• Resolve inquiries and issues with professionalism and discretion.
• Maintain secure handling of sensitive information.

• Bachelor's Degree with 5-8 years of related experience.

• BS/BA, or equivalent business experience in a business-related discipline.
• MBA or advanced degree desirable.
• A minimum of 3 years of experience in a related business function.
• A minimum or 5 years of experience business process analysis and design with SAP (or another comparable ERP Package).
• Processes deep ERP application knowledge in the following functional areas. Application knowledge includes configuration of business processes, key integration points between modules, related master data, and transactional execution. Maintains current knowledge of the business trends and technology developments and applies this knowledge to meet the business challenges.
• Order to Cash:
  Proficient in sales processes and integrations. Integrations include EDI, Order Management - OCR, Salesforce, Portal, Logistics, Middleware (Boomi), Credit Card software (Delego), BW reporting, IBP planning, RPA, and various software tools.
• Vistex Pricing, Contracts, and Rebates:
  Strong experience with Price Agreements, GPO Membership, Sales Order Price Agreement determination, Chargeback Claims, Transaction Register Indirect Sales, Rebate Tracking and…