Rack Configuration Technician

About AHEAD

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer,anddo not discriminate based onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status,or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidatesthatwillcontribute to the diversification and enrichment of ideas and perspectives atAHEAD.

Join a cutting-edge team supporting the AI and liquid cooling revolution. As a Configuration Technician on our 2nd shift, you will follow platform documentation, processes, and production defaults to apply customer-specific, order-specific, and hardware-specific software. You’ll work hands-on with the latest technologies from NVIDIA, Dell, Cisco, and other leading OEMs.

• Build and configure computer servers based on engineering-provided data sheets and system requirements.
• Perform basic troubleshooting for hardware defects, logical issues, and system errors across a wide range of technologies.
• Escalate issues as needed through Jira.
• Install and configure operating systems and related software.
• Flash BIOS and firmware on various hardware platforms.
• Power on data center racks using PDUs todo testing outlined by engineering.
• Upgrade and test network switches.
• Work independently to resolve technical challenges with minimal documentation.
• Assistinoptimizingwork instructions and technical documentation.
• Harvest data correctly based on instructions given.
• Collaborate cross-functionally to support other departments as needed.

• Ability to read and write English, follow verbal instructions and use simple math.
• One to two years of experience in a fast-paced manufacturing facility
• Experience with computer hardware
• Experience with Microsoft office products

• Experience assembling and configuring data center racks.
• Familiarity with liquid cooling systems and high-performance computing environments.

• Strong attention to detail and task prioritization.
• Ability to work independently and under pressure.
• Excellent teamwork and communication skills.
• Proactive problem-solving and issue resolution.
• Commitment to maintaining 5S and other operational standards.

• Ability tosafely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal,stateand local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability tomaintainregular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards

$24 - $26 an hour

The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

• Medical, Dental, and Vision Insurance
• 401(k)
• Paid company holidays
• Paid time off
• Paid parental and caregiver leave
• Plus more! See benefits  for additional details.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.

For more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at

You may opt-out of the review or analysis of your application and resume by AI tools. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.