Configuration Technician

Position Summary

As a Configuration Technician you will follow platform documentation, AHEAD Methods, and Production defaults to properly apply customer‑specific, order‑specific, and hardware‑specific software.

• Install and configure various operating systems across a wide range of hardware.
• Create and configure RAID arrays.
• Flash custom BIOS and firmware into hardware.
• Install software images through the internal PXE environment.
• Troubleshoot computer hardware issues.
• Communicate production problems with Production, Engineering, and Sales departments.
• Assemble computer hardware from build documentation.
• Identify and quarantine defective hardware.
• Perform visual inspection on systems and accessory boxes.
• Conduct diagnostic testing using third‑party software such as PCDr or Mem Test and manufacturer software such as Seatools.
• Identify and log discrepancies between the build and the work instruction.
• May be required to work extended hours during peak times.
• Serve as an assembly technician or fulfill other roles as needed.
• Other duties as assigned.

• High school diploma or equivalent and 1–3 years experience in assembly or manufacturing.
• Experience with computer hardware and operating systems.
• Linux experience preferred.
• Proficiency in Microsoft Office products desired.
• Strong communication skills and ability to follow instructions and guidelines.
• Team‑oriented with a strong work ethic.
• Flexible to work additional hours and weekends when required.
• Compliance with ADA and related federal, state and local standards, including meeting productivity standards.
• Attendance must be regular and punctual.
• Physical ability to lift up to 50 lbs.

• Medical, Dental, and Vision Insurance
• 401(k)
• Paid company holidays
• Paid time off
• Paid parental and caregiver leave

See benefits  for additional details.

Compensation:
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.

Equal Opportunity:
We are an equal opportunity employer and do not discriminate based on an individual’s race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.