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Telephone Attendant

Job in Lihue, Kauai County, Hawaii, 96766, USA
Listing for: Outrigger Resorts
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description

Work in a company where people truly believe in what they’re doing. At OUTRIGGER Resorts & Hotels
, we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our 'ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends.

Responsibilities
  • Exemplifies the image of “Aloha” while assisting guests in accordance with Outrigger policies and procedures.
  • Operates a multi‑line telephone system to answer incoming calls, direct them to the appropriate department or personnel, process guest requests for wake‑up calls, provide customer service regarding phone directions and inquiries, receive and distribute messages for hotel guests and personnel, prep guest amenity list, key inventory, radio checks, and sort internal mail.
  • Coordinates all emergency communications with appropriate hotel personnel via telephone, radios, and email.
  • Operates parking gates to assist hotel guests and patrons enter/exit the hotel property and parking structure.
  • Assists with administrative tasks as needed.
  • Works under pressure, multi‑tasks, and maintains excellent customer service skills.
  • Communicates effectively.
  • Is available to work various shifts, including nights, weekends, and holidays.
Come Work Here!

Base pay starts at ($27.91)

  • Health Insurance (Dental, Medical, Prescription, Vision)
  • Paid Holidays, Sick, Vacation and Medical Leave
  • Retirement Plan (401K)
  • Recognition and Award Programs
  • Employee Assistance Program
  • Discounted Hotel Rates
  • And many opportunities for growth through our training and development programs!

* please note that benefits may vary depending on position or property

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