Front Desk Guest Experience Specialist
Job in
Lihue, Kauai County, Hawaii, 96766, USA
Listed on 2026-09-03
Listing for:
reitmr
Full Time
position Listed on 2026-09-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, English Customer Service, Bilingual, Event Management & Planning -
Hospitality / Hotel / Catering
Customer Service Rep, Event Management & Planning
Job Description & How to Apply Below
Sonesta International Hotels in Hawaii is seeking a Front Desk Agent to warmly greet guests, manage check-in/check-out, and assist with inquiries to ensure a Welcome-worthy stay for every guest. This role requires strong customer service, the ability to upsell rooms, process payments securely, issue keys, and provide information on services and local events.
A high school diploma and some hotel or customer service experience are preferred.
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