Asst. Director of Food & Beverage

Job Title

Asst. Director of Food & Beverage (Finance)

We're Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive
—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

The Assistant Director of Food & Beverage supports the Director of F&B in overseeing all food and beverage operations across the resort, ensuring exceptional guest experiences, operational excellence, and financial performance. This role plays a key leadership function in maintaining the resort's luxury standards, cultivating a high-performing service culture, and driving innovation across restaurants, bars, banquets, in-room dining, and special events.

Principle duties and responsibilities (Essential Functions) include:

• Assist in managing daily operations of all food and beverage outlets, including restaurants, lounges, bars, banquets and room service.
• Prepare weekly work schedules in accordance with staffing guidelines and labor forecast and adjust schedules throughout the week to meet business demands.
• Maintain proper inventories of linen, supplies and equipment as needed (including ordering and receiving).
• Control liquor costs and manage the banquet beverage inventory.
• Ensure consistent delivery of upscale service standards and brand positioning.
• Monitor guest satisfaction and proactively resolve service issues.
• Collaborate with culinary leadership to ensure menu quality, presentation, and innovation.
• Oversee compliance with health, safety, sanitation and alcohol regulation.
• Achieve budgeted revenues, control labor costs & expenses, and maximize profitability within the Food & Beverage Outlets.
• Manage staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Actively participate and advise in the budget and forecasting processes which support the overall objectives of the hotel.
• Attract, retain, and motivate your team to uphold company standards and practices.
• Monitor, measure, and recognize performance of employees. Assist in the annual performance evaluations.
• Coach team by providing specific feedback to improve knowledge, skills and performance.
• Ensure employees are treated fairly and equitably. Handle employee issues in a professional and timely manner.
• Analyze financial reports and KPIs; recommend corrective actions as needed.
• Assist with pricing strategies, promotions and revenue-enhancing initiative.
• Support recruitment, onboarding, training, and performance management of F&B leaders and staff.
• Foster a culture of excellence, accountability, and guest-centric service.
• Coach department heads and supervisors to develop leadership and operational skills.
• Ensure proper scheduling and staffing aligned with business volumes.
• Maintain elevated service standards aligned with luxury resort expectations.
• Actively engage with guests to build relationships and loyalty.
• Support the execution of VIP services, resort events, and high-profile functions.
• Uphold brand image, grooming standards, and service etiquette always.
• Assist the Director of F&B in developing and implementing departmental strategies.
• Participate in departmental meetings, audits, and operational reviews.
• Coordinate with Rooms, Sales & Marketing, Events, and Finance departments.
• Support sustainability, wellness, and local sourcing initiatives where applicable.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Display daily professional, courteous, attentive, helpful, and positive attitude towards all guests, fellow employees, and managers.
• Ability to work cohesively with co-workers as part of a team to reach common goals.
• Perform other job duties as…