Assistant Food & Beverage Manager

Overview

Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home. Timbers Kaua‘i at Hōkūala, oceanfront on Kaua‘i, is a blend of the pristine and playful, and we get to do what Owners and guests love in one of the most beautiful places on earth.

Our team members reflect the highest level of aloha with anticipatory service in an unparalleled setting.

• Oversee daily operations of the restaurant and bar; manage staff, training, culture, guest flow, business plans and relationships. Ensure the department operates to plan.
• Daily operations of the Restaurant: guest service, service standards, cash handling, staffing in accordance with company policies and procedures.
• Aid in implementing the annual budget plan to ensure profit goals are achieved.
• Plan and implement staffing schedules to meet customer service standards while monitoring payroll costs and compliance with policies.
• Ensure compliance with operating guidelines related to corporate programs and all applicable laws and regulations (food/beverage sanitation, alcohol and tobacco, ADA, etc.).
• Maintain sanitation standards across all areas including hygiene, uniforms, equipment, dining and service areas, and restrooms.
• Establish and implement a cleaning and preventative maintenance program for fixtures, equipment, and vehicles.
• Manage purchasing and receiving to maintain par-stock levels and ensure accuracy of quantities and prices.
• Monitor internal cost controls and sustain quality of food, beverage, production, presentation, and guest satisfaction.
• Develop promotional programs to improve average check.
• Manage employment activities for staff, including recruitment, training, compensation, performance evaluations and discipline.
• Maintain knowledge of industry developments through trade publications and professional associations.
• Submit operational, financial, and budgetary reports in a timely manner.
• Provide weekly Front of House scheduling and bi-weekly payroll for Front of House.
• Coordinate with FOH/BOH teams for large parties and special requests; serve as point of contact for such needs.
• Maintain cleanliness of Front of House and manage POS operations.
• Ensure continual upkeep of menu specifications; provide staff with education and quizzes; conduct training for current and new employees.
• Coordinate in-residence requests and holiday activities; manage expectations of large group events.
• Perform other duties as appropriate.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge and/or skill required.

• Blue Card and Food Handler certification within sixty days of employment.

• High School education/equivalent required. Bachelor’s Degree preferred.
• A minimum of 2 years of related experience including supervisory and/or management experience.
• Previous experience in hospitality, travel and/or golf industry preferred.
• Strong grasp of current Microsoft technologies and platforms; proven experience in wine sales, training and management.
• Demonstrated experience in staff management and in written, verbal, and interpersonal communication skills.
• Ability to analyze and solve problems; handle multiple duties under pressure with minimal supervision; work flexible hours including nights/weekends/holidays.
• Excellent organizational and analytical skills; positive professional demeanor.

• Applicable laws, codes and regulations; department policies and procedures.
• Using initiative and independent judgment within established procedures.
• Teamwork, cross-cultural communication, multitasking, and attention to detail.
• Proficient in Microsoft Office.

The physical demands described are representative of those required to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee regularly stands, walks, uses hands, talks and hears; may need to lift up to 50 pounds with assistance.

Our company fully subscribes to Equal Employment Opportunity. We provide employment, compensation, and other benefits based on qualifications without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by law. In compliance with the ADA, we provide reasonable accommodations during the application process. This is an Equal Opportunity Employer and a drug-free workplace.