Housekeeping Supervisor - Hale Hōkūala, Kauaʻi, Curio Collection by

Housekeeping Supervisor

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Housekeeping Supervisor, you're not just supervising daily housekeeping operations – you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Join the opening team at Hale Hōkūala Kauaʻi, Curio Collection by Hilton!

Be part of something extraordinary from the very beginning. As a Housekeeping Supervisor you'll be a part of a team that shapes the guest experience at Hale Hōkūala Kauaʻi, a new oceanfront destination overlooking the Pacific Ocean and Haʻupu Mountain. Located near Kalapaki Beach, Nawiliwili Harbor, and The Ocean Course at Hōkūala, this 210-room resort offers a unique opportunity to help launch a hotel that celebrates the spirit, culture, and natural beauty of Kauaʻi.

Team Members enjoy Hilton travel benefits, complimentary parking and meals, a supportive culture, and excellent opportunities for career growth.

The ideal candidate will possess:

• Minimum one year of hotel housekeeping supervisory experience
• Schedule flexibility
• Training experience and luxury experience are highly preferred

Classification:
Full-Time

Shift Pattern:
Full flexibility (start time ranges from 10 am to 12pm)

Here's what you'll do during a typical day:

• Supervise the housekeeping team:
  Lead, train, oversee, and evaluate Room Attendants and Housepersons to ensure cleanliness and quality standards in guest rooms and public areas
• Oversee room readiness:
  Assign, inspect, and verify room status, promptly reporting any discrepancies
• Oversee operational logistics:
  Monitor work schedules, payroll reports, stock room and cart inventory, and the lost and found program
• Coordinate maintenance needs:
  Partner with Engineering and Property Operations to address repair and maintenance issues
• Support housekeeping operations:
  Perform Room Attendant and Houseperson responsibilities as needed to maintain service levels
• Delight our guests:
  Address special guest needs in a timely, friendly, and professional manner

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save…