Front Desk WOW Specialist — Guest Experience
Job in
Lihue, Kauai County, Hawaii, 96766, USA
Listed on 2026-09-03
Listing for:
Sonesta Hotels International Corporation
Full Time
position Listed on 2026-09-03
Job specializations:
-
Hospitality / Hotel / Catering
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Sonesta International Hotels is seeking a Front Desk Agent to warmly welcome guests, check in/out efficiently, and assist with inquiries. The role emphasizes accuracy in handling payments and keys, along with upselling rooms and services to enhance revenue.
Ideal candidates will have strong communication skills, a background in customer service, and familiarity with hotel software like Opera; a high school diploma is required and weekend shifts may be included.
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