Human Resources Manager

Human Resources Manager

The Human Resources Manager is responsible for leading and executing all property-level HR functions with a strong emphasis on training & development, recruitment & workforce planning, associate engagement initiatives, and performance management processes. This role serves as a strategic partner to leadership while maintaining a hands-on presence supporting managers and associates in daily operations.

• Design, implement, and facilitate training programs for managers and associates.
• Facilitate effective training and development programs for employees which may include programs such as new brand initiatives, guest service training, the progressive discipline process, performance management process, and related management programs and initiatives.
• Lead onboarding and orientation programs to ensure strong first impressions and cultural alignment.
• Partner with department leaders to assess training needs and develop action plans.
• Facilitate leadership development workshops for supervisors and managers.
• Monitor completion of required compliance training (harassment prevention, safety, brand standards, etc.).
• Track and report training in metrics and participation rates.
• Coach managers on performance feedback, documentation, and employee development plans.

• Manage full-cycle recruitment including sourcing, interviewing, selection, and onboarding.
• Develop recruitment strategies to attract top hospitality talent.
• Maintain relationships with community organizations, workforce agencies, and hospitality schools.
• Document outreach efforts and effectively recruit to attract a diverse candidate pool to ensure implementation and monitoring of Affirmative Action goals.
• Oversee I-9 verification and onboarding documentation.
• Oversee onboarding of non-exempt employees and the HR orientation program for employees to receive the appropriate new hire training to successfully perform their job. Ensure coordination and facilitation of new hire orientation program and attendance by all new hires with the participation of the leadership team in training programs.
• Oversee job postings, applicant tracking systems, and recruitment marketing efforts.
• Coordinate interview panels and hiring manager training.
• Ensure a smooth pre-employment and onboarding experience.
• Monitor staffing levels and partner with leadership on workforce planning and succession strategies.

• Plan and execute associate engagement initiatives such as employee appreciation events, recognition programs, cultural celebrations, and town halls.
• Manage HR-related communications and internal announcements.
• Support engagement survey initiatives and departmental action planning.
• Track participation and measure engagement impact.
• Promote a positive workplace culture through visibility and open-door communication.
• Assist in planning employee events, update bulletin boards and monitors and assist in creating annual employee engagement activities calendar.
• Responsible for monitoring, measuring, and recognizing performance of team members who directly report to the role and indirect roles.
• Support, comply with and promote company initiative, policies and guidelines.
• Handle employee issues in a professional and timely manner.
• Focus on the mission and well-being of the department, hotel, and company.
• Lead by example and operate with integrity and respect.

• Guide managers through progressive discipline processes (verbal, written, final warning).
• Ensure documentation is accurate, consistent, and compliant.
• Conduct workplace investigations in a fair and objective manner.
• Provide coaching to managers on conflict resolution and professional communication.
• Handle employee issues in a professional and timely manner.
• Support performance improvement planning.
• Ensure corrective actions align with company policy and employment law.
• Promote a culture of accountability and respectful workplace standards.
• Support and administer effective employee relations programs. Assist in the research and investigation of non-exempt workplace issues to discover facts, identify potential liability to the Company, document and facilitate resolution. Support and promote the Employee Resolution process. Identify themes and solutions to re-occurring issues.
• Capable of influencing employees to perform to their highest standard and establishing a trusting environment to enrich the culture.

• Ensure compliance with all federal, state, and local employment laws.
• Ensure that company hiring standards, laws and applicable regulations are followed in the application, hiring and selection process.
• Ensure compliance with procedures for accessing, reviewing, and auditing employee files.
• Communicate property rules and regulations via the employee handbook and code of conduct.
• Ensure all safety and security policies are communicated to employees on a regular basis.
• Assist with ensuring all…