Unified Communications Lead

At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.

Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests.

1237

Unified Communications Lead

Oahu, HI

Active DoD - Secret

• Demonstrated 'Advanced Technical Expertise' or certification in accordance with DoD 8140.03
• Avixa Certified Technology Specialist (CTS) or equivalent AV certification (e.g. Extron)
• AV Associate, Harman Professional Training, AMX Certified Expert (ACE)

The USARPAC Enterprise Pacific IT C5 Solutions (EPICS) program will provide IT services, strategies, designs, modernization, hardware, and software to enable exercises and operations.

Agile Defense is seeking a highly qualified Unified Communications Lead who will be responsible for managing and integrating AV, network technologies in support of mission‑critical operations, troubleshooting complex issues, and driving innovation to enhance the performance and reliability of AV, VTC, and network systems.

• Design and configure voice, video, and data communications systems, including cloud‑based products.
• Supervise the installation and maintenance of VOIPTC systems.
• Plan, engineer, operate, maintain, and defend IT communications services.
• Oversee the installation, troubleshooting, and replacement of VOIP and secure voice end‑user devices.
• Travel for site surveys and coordinate to resolve issues on various networks.
• Leadership and Management:
  Lead a team of technical specialists through all phases of the program, ensuring successful integration and execution of all program segments and services.
• Stakeholder Engagement:
  Serve as the primary liaison with program sponsors, customers, and other stakeholders, ensuring clear communication and alignment with program objectives.
• Strategic Planning:
  Develop and implement strategic plans to achieve program goals, including the introduction of emerging technologies and forward‑looking strategies.
• Performance Monitoring:
  Establish policies and procedures for achieving the standards required for contract performance, and monitor progress to ensure conformity to prescribed standards.
• Resource Management:
  Assign, schedule, direct, and control work effort of technical and functional specialists, ensuring efficient use of resources and adherence to budget constraints.
• Risk Management:
  
  Identify and mitigate risks to program success, including technical, financial, and operational risks.
• Quality Assurance:
  Ensure the quality and accuracy of all deliverables, including technical documentation, reports, and correspondence.
• Continuous Improvement:
  Identify opportunities for program growth and improvement, and implement changes to enhance program performance and customer satisfaction.
• Compliance:
  Ensure compliance with all contractual, regulatory, and security requirements, including cybersecurity standards and policies.

Leadership and Management:
Lead a team of technical specialists through all phases of the program, ensuring successful integration and execution of all program segments and services. Strategic Planning:
Develop and implement strategic plans to achieve program goals, including the introduction of emerging technologies and forward‑looking strategies. Performance Monitoring:
Establish policies and procedures for achieving the standards required for contract performance, and monitor progress to ensure conformity to prescribed standards. Resource Management:
Assign, schedule, direct, and control work effort of technical and functional specialists, ensuring efficient use of resources and adherence to budget constraints. Perform annual reviews and regular checks in Approve Timesheets.

• Demonstr…