Community Engagement Manager – Volunteer Leadership

The Donovan's Venom, INC. is a non‑profit 501(c)(3) organization dedicated to bringing music, art, and entertainment to those who need it most. It offers its resources to individuals who lack access or means.

This role is responsible for building, nurturing, and sustaining an engaged community around our mission, programs, and initiatives. You will move people from awareness to engagement to participation to retention, driving long‑term engagement across programs and initiatives.

• Develop and execute a strategy aligned with marketing campaigns, program participation goals, and the organization’s mission.
• Define engagement pathways from awareness to active participation.

• Build relationships with community members, program participants, and volunteers (in collaboration with HR/Operations).
• Foster a welcoming, inclusive, and engaging environment.

• Design and implement engagement initiatives, virtual events, discussions and community conversations, and interactive activities.
• Drive engagement across Slack, social platforms, and virtual community spaces.

• Partner with program and event teams to increase attendance, enhance participant experience, and support community‑facing events and follow‑up engagement.

• Work with the Social Media Manager to convert followers into active participants, engage meaningfully with audiences, and ensure consistency between social presence and community experience.

• Gather feedback from community members.
• Identify needs, challenges, and opportunities.
• Provide insights to marketing, programs, and leadership.

• Develop strategies to increase retention, encourage repeat participation, and build long‑term engagement.
• Grow a strong, loyal community base.

• Partner with Donor Relations to identify potential donors, support conversion from engagement to giving, and encourage advocacy and word‑of‑mouth growth.

• Track key metrics: participation rates, engagement levels, retention, community growth.
• Use data to refine strategies and improve outcomes.

• Build scalable processes for community engagement.
• Implement systems to track participation, manage interactions, and ensure consistency and efficiency.

• Identify new ways to grow and engage the community.
• Stay ahead of trends in community building.
• Continuously improve engagement strategies.

• Someone who naturally builds relationships and connection.
• Think in community, engagement, and experience.
• Can turn passive audiences into active participants.
• Is both strategic and hands‑on.
• Thrives in a people‑centered, mission‑driven environment.

• 2–4 years of experience in community engagement, marketing, or program coordination.
• Strong interpersonal and communication skills.
• Experience engaging with diverse audiences.

• Experience in nonprofit or mission‑driven organizations.
• Experience managing online communities.
• Experience supporting events or programs.
• Experience in remote or distributed teams.

• 8–12 hours per week.
• Flexible schedule with responsiveness to community interactions.
• Participation in engagement activities and coordination required.
• Fully remote.

• Experience building and scaling a community.
• Opportunity to directly impact engagement and participation.
• Exposure to marketing, programs, and donor pathways.
• Development in strategy, relationship‑building, and growth.

To ensure alignment:

• You must be able to start within 14 days.
• You must complete the full application.
• You must be ready to actively engage with the community.

This is a volunteer role. We are onboarding individuals who are ready to contribute immediately. Please only apply if you are prepared to begin within the next 14 days.