Customer Service and Appointment Setting Representative

Benefits

• Bonus based on performance
• Free food & snacks
• Paid time off
• Training & development

Allstate Insurance Agency located in Lilburn, Ga. Is seeking an energetic and driven team member who can work with a dynamic team of sales agents who share your desire to win. As a Customer Service/Telesales Appointment Representative you will help grow the agency by engaging new prospects and building strong relationships within the community. You’ll work as a member of a sales team focused on providing insurance and financial products that help customers protect their homes, cars, and retirement incomes.

You will apply insurance knowledge and sales skills to increase the customer’s understanding of the value of insurance and cultivate long-term relationships as a trusted advisor.

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Develop new leads, schedule appointments, identify customer needs, and market appropriate products and services
• Establish customer relationships and follow up with customers, as needed
• Provide prompt, accurate, and friendly customer service.
• Work to establish and meet marketing goals
• Use a customer-focused, needs-based review process to educate customers about insurance options
• Maintain a strong work ethic
• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance play in helping people manage the risks and protect what matters most to them
• People-oriented
• Self-motivated
• Proactive in problem solving
  
  Ability to work in a team environment
• Ability to multi-task
• Ability to make presentations to potential customers
• Achieve mutually agreed upon marketing goals
• Provide timely and thorough activity reports to agent

• Paid Holidays
• Bonus Opportunities
• Paid Time Off (PTO)
• Weekends Off
• Holidays Off
• Hands On Training
• Office Snacks & Coffee
• License reimbursement when time for promotion
• Work Hard, Play Hard Atmosphere

• Must get Georgia Property and Casualty license within 30 days (will train the right motivated candidate)
• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Create relationships from a cold start.
• Excellent Communication/interpersonal skills.
• Confident, self-starter who works well independently.
• Must be highly self-motivated.
• Professional phone etiquette.
• Career minded vision.

If you are the energetic and driven team member that we are looking for and can see yourself establishing long lasting relationships with people and helping them protect what matters, then please submit your resume. This position is with an Allstate agent, not with Allstate Insurance Company. Employees of Allstate agents must be able to successfully complete any applicable licensing requirements and training programs.

Allstate agents are independent contractors who hire their own employees. Allstate agents’ employees are not employees of Allstate Insurance Company.