Customer Service Team Lead: Lead, Coach & Optimize
Job in
Lima, Allen County, Ohio, 45807, USA
Listed on 2026-06-26
Listing for:
Wieland Group
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
Wieland Group in Lima, Ohio, is seeking a Customer Service Team Lead to provide leadership to the CSR team. This role includes leading workflow prioritization, coaching staff, and ensuring quality service delivery.
The ideal candidate will have a high school diploma, at least 2 years in CSR roles, and proficiency in both Microsoft Suite and ERP systems. Join Wieland to contribute to a diverse and inclusive workplace!
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