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Frontline Client Access & Support Expert
Job in
Lima, Allen County, Ohio, 45807, USA
Listed on 2026-07-27
Listing for:
OJFSDA
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Allen County Job and Family Services is seeking a Customer Access & Support Specialist to serve as the first point of contact for visitors, handling inquiries with professionalism and empathy. You will assess needs, resolve concerns, and refer customers to eligible programs such as Medicaid, SNAP, WIOA, and more, while recording interactions in OBWP, EDMS, and the Agency database.
The role offers a 37.5 hour week, Mon-Fri, with benefits including retirement, health, dental, vision, life
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