Solution Specialist - Mill Liners

Job Posting Text (Showed Both Externally And Internally)
English proficiency is required. Please submit CV/Resume in English.

Drive Sustainable Mining – Lead initiatives that support Mission Zero and reduce environmental impact.

Influence Globally, Act Locally – Collaborate with international experts while making measurable impact at major mining sites in Peru.

Leadership & Career Growth – Mentor teams, lead projects, and shape service strategy while unlocking global career opportunities.

About FLSAt FLSmidth, we are powering the future of world-class mining. For over a century, we have delivered innovative engineering, equipment, and service solutions that improve productivity while reducing environmental impact. Our Mission Zero initiative drives the journey toward zero emissions in mining, combining technology, expertise, and sustainability to transform the industry.

Department Summary – South America Sales & Services (SAMS)
At FLSmidth, we lead the global mining and cement industries in sustainable productivity. With more than 140 years of engineering excellence and innovation, we work with our customers to drive efficiency, reduce environmental impact, and enhance operational  Chile, FLSmidth is a trusted partner to the mining industry, with a strong presence across the country including our Santiago office and Antofagasta Supercenter.

We are proud of our contribution to major mining operations, and we continue to deliver cutting-edge service and consumable solutions that make a measurable difference.

Position

Purpose:

As a Senior Solution Specialist – Mill Liners, you will play a critical and strategic role in driving commercial success and delivering technically optimized, high-performance mill liner solutions. Your deep technical expertise, leadership in solution design, and strong client relationship capabilities will directly contribute to FLSmidths growth and innovation in the mill consumables market.

You will work across multiple functions – sales, engineering, manufacturing, and product line management – to lead major customer engagements, high-impact proposals, and solution development processes. This position requires advanced industry knowledge, strong stakeholder influence, and the ability to translate customer challenges into tangible results.

Key Responsibilities:

Lead the development and execution of high-value, technically complex proposals for mill liner solutions across strategic accounts in the region.

Act as the regional subject matter expert (SME) for mill liner systems, materials, and performance optimization.

Influence commercial strategies by providing data-backed insights, cost-performance analysis, and customer-specific recommendations.

Directly support key account managers and the regional commercial team with technical and business input in critical negotiations.

Oversee and validate liner design simulations, performance projections, and product selection to maximize mill throughput and wear life.

Drive continuous improvement initiatives by analysing field data, failure modes, and customer feedback to improve liner design and operational strategies.

Serve as a technical mentor for junior solution specialists and proposal engineers within the team.

Represent FLSmidth in strategic customer meetings, industry events, and technical forums.

Ensure full alignment with FLSmidths global standards, safety protocols, and sustainability goals.

Manage multiple concurrent projects, proposals, and urgent customer requests in a time-sensitive, high-paced environment.

Senior-Level Performance Indicators (KPIs):
Proposal win rate on high-value tenders and strategic accounts

Mill liner performance KPIs post-installation (wear life, throughput improvement, downtime reduction)
Customer satisfaction and retention in key accounts

Technical leadership and mentoring contributions

Response time and accuracy in high-priority proposals

Strategic alignment with product line and revenue growth goals

Qualifications &

Experience:

Degree in mechanical, Mining, Metallurgical, Industrial Engineering or equivalent. MBA desirable.

Minimum 8 years of experience in mining equipment, ideally with a focus on mill liners,…