Medical Assistant

Summary: The Medical Assistant assists physicians and other providers by performing administrative and clinical duties under the direction of a physician/provider.

General Summary of Duties: (Other duties may be assigned.)

• Monitor and maintain physician’s office schedule, surgery schedule, and scheduling templates;
  Coordinate scheduling of depositions with physician’s schedule and attorney
• Complete administrative duties related to the patient’s care;
  Facilitate the coordination of appropriate tests, imaging, procedures, lab work, physical therapy, follow up appointments, and referrals per the provider’s request, both within the clinic and with external facilities;
  Schedule surgeries and required appointments and clearances related to surgery;
  Send appropriate completed paperwork, test results, consents, and medical records to necessary external facilities;
  Send appropriate paperwork to patient regarding upcoming appointments/surgeries;
  Obtain necessary pre-certifications for applicable treatments, procedures, surgeries;
  Serve as point of contact when coordinating care at external facilities
• Properly utilize EMR system and remain up to date on required training and procedures related to EMR system;
  Demonstrate proficiency in appointment scheduling, order entry, charge entry, and documentation of patient care
• Secure patient information and maintain patient confidentiality
• Prepare patients for examination;
  Escort patient to exam room and verify identity;
  Measure and record vital signs and medical history;
  Ensure completion of medical history paperwork
• Prepare/maintain medical records including order entry and chart prep;
  Review records prior to examination to ensure all necessary information is present
• Prepare treatment rooms for patient examinations;
  Disinfect/clean treatment rooms and general equipment following examinations;
  Properly dispose of contaminated supplies
• Stock exam rooms and supply areas with adequate medical supplies;
  Assist with ordering/requesting/inventory of supplies when necessary
• Assist providers in exam rooms when necessary;
  Perform/assist with dressing changes, cast removals, cast applications, staple/suture removals, splinting, and bracing
• Prepare medications for injections with proper technique and set up for procedure to provider’s preference
• Clean and sterilize appropriate instruments according to established protocol
• Demonstrate proper use of PPE
• Maintain required logs (i.e. refrigerator temperatures, inventories, check off lists, pharmaceutical waste, etc.)
• Respond promptly to incoming phone calls from patients, hospitals, physician offices, pharmacies, etc. and provide answers and feedback under direction of the provider;
  Coordinate prescription refills under provider’s direction
• Assist patients with various mobility needs (i.e. restroom, wheelchair, cars, etc.)
• Maintain accurate and updated documentation in patient’s chart of any visits, communications, test results, procedures, etc.;
  Complete accurate and necessary charge/billing information for applicable visits and procedures
• Assist in coverage of other staff when necessary;
  Participate in orientation of employees when needed
• Communicate efficiently with other departments to ensure best care for patient
• Ensure applicable certifications are up to date, including continuing education requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• High School diploma or equivalent required at minimum
• Experience working in related healthcare position required
• Formal Medical Assistant or Licensed Practical Nurse training and certification/licensure preferred, or A
  -OE credentials preferred
• Knowledge of medical terminology and anatomy/physiology required

• Work may require stooping, bending, reaching, and moderate lifting of up to approx. 50 pounds while assisting patients with mobility and positioning, moving supplies, and performing other daily job functions
• Requires prolonged periods of sitting at…