HR Partner, Human Resources, RSR

Job :  |  Services LLC

In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The HR Partner role offers an exceptional opportunity to build your career in human resources, focusing on employee experience, engagement, leadership development and HR operational excellence.

• Support a positive employee experience by executing key programs, reinforcing workplace standards, and partnering with PXT and Operations to create a culture where employees feel valued, heard, and supported.
• Execute standard work with consistent quality and timeliness, meeting established service level agreements (SLAs) and maintaining accurate documentation of HR processes and employee interactions.
• Provide frontline employee support by responding to inquiries, addressing concerns, and ensuring appropriate resolution or escalation of employee matters.
• Assist in running and monitoring feedback channels such as round tables, floor walks, and employee engagement activities. Support issue tracking and follow‑up, partnering with senior PXT team members to drive resolutions and improvements in employee experience.
• Coach frontline leaders on behaviors that impact engagement and retention.
• Support the execution of site‑level engagement, communication, and culture‑building initiatives. Coordinate logistics, gather feedback, and monitor effectiveness.
• Track and summarize PXT‑related data (attrition/attendance trends, hiring data, employee sentiment) and help prepare insights for site reviews or team discussions.
• Promote the use of self‑service tools to resolve routine employee and manager questions; identify recurring gaps and promote opportunities to improve tool usability or adoption.

Your day will be a dynamic blend of strategic thinking and data‑driven decision‑making. You will focus on driving organizational effectiveness and employee engagement, leveraging advanced analytics and AI‑enabled tools to identify trends, anticipate business needs, and develop solutions that enhance workplace experience and deliver measurable results.

Rural, Super Rural (RSR) executes delivery of packages in rural communities across North America. As part of the larger Last Mile organization, this business enhances the customer experience in communities where Amazon’s fulfillment centers and larger delivery organizations haven’t been able to serve at a comparable speed. The role will support RSR’s Great Lakes region, including sites in OH, and requires 50% travel to provide leadership and development to operations partners and associates.

• Experience handling confidential information.
• Bachelor's degree.
• Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Experience communicating effectively with diverse audiences.

• Degree in HR, Management, Business, Labor Relations, Psychology, or a related field.
• Experience in customer service or people‑facing roles, demonstrating effective verbal and written communication skills.
• Demonstrated ability to analyze information, solve problems, and make data‑driven decisions.
• Intermediate skills in Microsoft Excel (pivot tables, V‑lookups, formulas).
• Proficiency with AI‑powered tools, HR analytics platforms, and emerging technologies to derive insights and drive process improvements.
• Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption.
• Strong organizational skills and proven ability to manage multiple priorities, meet deadlines, and deliver results in fast‑paced, dynamic environments.
• Experience building partnerships and collaborating effectively across teams.
• Ability to exercise sound judgement and navigate ambiguous situations with limited direction.
• Basic understanding of HR processes and policies.
• Demonstrated problem‑solving skills and resourcefulness.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Salary range: 51,300. USD annually (Findlay and Lima, OH).

Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on experience, qualifications, and location. Amazon also offers comprehensive benefits, including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and supplementals), EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at (Use the "Apply for this Job" box below)..