Veterinary Assistant

Veterinary Assistant Patient Care

• Provides client service and administers care to hospitalized and inpatient pets.
• Admits surgical, dental, and admitted patients throughout the day.
• Generates treatment plans.
• Gathers history and reviews treatment plans.
• Coordinates care of admitted with inpatient veterinarian.
• Collects samples.
• Opens templates and enters patient history.
• Communicates orders to appropriate staff.
• Assists veterinarian with exams and treatments for admitted and kennel patients.
• Assists other team members, ensuring that all hospitalized patients are fed, watered, given their medications, and walked, and that their environments are clean and comfortable.

• Coordinates patients that need to be seen the same day.
• Completes records, bills, and discharge instructions for each patient in a timely manner.
• Finds and files charts.

• Prepares hospital release instructions.
• Packages up items to go home (e.g., medications, food, instructions).
• Assists with the discharge of hospitalized, surgical, and dental patients.
• Answers phone calls, sets up appointments, and answers questions from clients.

• Adheres to all hospital policies, standards, and procedures, including but not limited to uniforms, grooming, smoking, and personal calls, as stated in the hospital procedures manual.
• Serves as a representative of the hospital, displaying courtesy, tact, consideration, and a positive attitude in all interactions with clients, patients, and other staff members.
• Demonstrates initiative in everyday duties by seeking other work during down times, assisting other employees, and filling in for other employees as needed.
• Adheres to the posted work schedule, arrives for work promptly and begins work at the start time, and follows hospital policies for reporting lateness or absences.
• Utilizes the time clock to clock in and out at the beginning and end of each day and during breaks.
• Organizes work area and exercises time‑management skills to maximize personal efficiency.
• Prioritizes tasks and handles multiple tasks in a calm, organized manner.

• Attends departmental and staff meetings.
• Processes pharmacy requests.
• Helps with examination room appointments (if schedule and patient load allow).
• Assists staff members as needed with call‑backs and other duties as assigned.
• Keeps the treatment area clean and stocked.
• Performs other duties as directed.

• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well‑being.
• Health, dental, vision, life insurance, and mental health resources to support your overall well‑being.
• Generous paid time off and holidays, because your personal time matters.
• A supportive, collaborative environment where everyone feels a sense of belonging.