Client Services Coordinator

For more than 60 years, Superior PLUS Realtors has been a trusted name in the Lima and Allen County real estate market. With over $250 million in closed transactions and a team backed by 400+ years of combined experience, we know what it takes to deliver results.

We are a full-service real estate company, offering expertise in residential sales, property management, mortgage, title, and insurance.

Our commitment to integrity, professionalism, and client-focused service has made us a leader in the community.

At Superior PLUS Realtors, we invest in our people with strong support, training, and resources to help you succeed. Join us and be part of a team where your growth and success matter.

We are seeking a motivated and detail-oriented Client Services Coordinator to join our real estate team. In this role, you will serve as a key point of contact for our clients, ensuring a smooth experience during property listings, showings, and transactions. You will work closely with agents, property managers, and internal teams to support operations and maintain accurate client and property records.

Responsibilities Serve as the first point of contact for buyers, sellers, and tenants via phone, email, or in person

Assist clients with property inquiries, scheduling showings, and transaction-related requests

Coordinate with real estate agents, lenders, and title companies to ensure smooth closings

Maintain and update client and property records in CRM and MLS systems

Track and report on client interactions, listings, and transaction status

Help resolve client issues and escalate to management when needed

Support onboarding of new clients and facilitate ongoing communication throughout the buying, selling, or leasing process

Qualifications

High school diploma or equivalent;
Associate's or Bachelor's degree preferred

Previous experience in real estate, property management, or client-facing roles is a plus Excellent verbal and written communication skills

Strong organizational skills and attention to detail

Ability to manage multiple tasks, including property listings and client inquiries

Proficiency with Microsoft Office, MLS systems, and CRM software
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