Food & Consumables Coach

Position Summary

Position Summary Leads and develops teams effectively by teaching, training, and actively listening to associates touring stores and providing feedback. Tours and teaches, communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising and company direction. Introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBW service model. Manages and supports customer service initiatives such as Store of the Community and community outreach programs, ensuring customer needs, complaints and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements, managing and assisting in budgeting, forecasting and controlling expenses in designated business area. Confirms that expenses are indexed to sales, monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow and operational processes. Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved for business area.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing associate recognition, communicating expectations consistently and effectively, promoting a belonging mindset in the workplace and recruiting and developing qualified associates. Coordinates, completes and oversees job‑related activities and assignments by developing and maintaining relationships with key stakeholders. Supports plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning.

Ensures compliance with company policies and procedures and supports company mission, values and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy and providing direction and guidance on applying these in executing business processes and practices. Respect the Individual:
Builds high‑performing teams, embraces differences in people, cultures, ideas and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, and creates opportunities for all associates to thrive and perform. Act with Integrity, serves customers, strives for excellence, and supports Walmart’s goal of becoming a regenerative company.

Serve our customers and members by delivering results while putting the customer first, considering and adapting to how, where and when customers shop, and applying the EDLP and EDLC business models to all plans. Make decisions based on data insights and analysis, balance short‑ and long‑term priorities, and consider our customers, fellow associates, shareholders, suppliers, business partners and communities when making plans.

Walmart offers competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick…