New Business Development Manager

New Business Development Manager

Location:

Fort Wayne, IN
- Retail shop Findlay, OH
- Retail shop, Lima, OH
- Retail shop

The Business Development Manager will advance sustainable growth and expand our customer base. In this role, you will be responsible for identifying, cultivating, and establishing new business partnerships across general manufacturing, metal fabrication, heat treat, food manufacturing, and related industrial sectors. The ideal candidate will be a proactive, consultative business developer focused on creating sustainable, long-term accounts rather than short-term projects.

You will oversee the complete consultative lifecycle, from initial connection to agreement.

Key Responsibilities

• Generate New Business:
  Develop an organized schedule to connect with potential partners. Utilize leads from our marketing team, business directories, and trade journals to cultivate a strong pipeline of prospective accounts.
• Deliver Consultative Presentations:
  Customize engaging presentations and product demonstrations based on the customer's needs and industry, highlighting solution-oriented features and shared benefits.
• Manage the Engagement Process:
  Prepare comprehensive proposals with pricing, credit terms, and delivery schedules. Draft sales agreements, obtain credit approval for new accounts, and coordinate order submissions with internal teams.
• Collaborate and Report:
  Keep leadership informed through regular updates on activities, territory insights, and progress. Partner with account managers and leadership to discuss accounts and strategic initiatives.
• Monitor the Market:
  Stay informed about market trends, competitor activities, and industry developments. Provide constructive feedback to management on market changes and recommend enhancements to our solutions or services.
• Nurture Customer Relationships:
  Build alignment and resolve customer inquiries or concerns by investigating process challenges and developing supportive, high-value solutions.
• Continuous Growth:
  Maintain professional and technical knowledge by participating in workshops, attending technical center trainings, and reviewing industry publications. Protect confidential company information.

Strategic & Operational Objectives

• Market Analysis:
  Analyze market positions, partner databases, and industry trends to assist in defining long-term development plans.
• Opportunity Execution:
  Execute development plans to identify new avenues for growth. Build collaborative connections across customer networks, industry associations, and agencies.
• Consultative Solutions:
  Deeply understand customer needs to deliver technical and commercial solutions. Facilitate customer decision-making, guide collaborative discussions, and provide ongoing support during project execution.
• Strategic Partnership:
  Manage and nurture relationships with key executive stakeholders (CEOs, Owners, Presidents) to enhance overall customer experience and long-term retention.
• Team
  
  Collaboration:
  
  Partner with local Account Managers to ensure smooth transitions of new accounts, ensuring attentive follow-up and protecting recurring account growth.

Required Qualifications

• Experience & Track Record:
  Ideally, you bring 3 to 5+ years of success in a business development or hunting-focused B2B sales role, preferably within industrial supply, manufacturing, or construction sales.
• Executive Engagement:
  Demonstrated history of engaging directly with C-suite executives and decision-makers to close full-account agreements ($100k–$500k range).
• Resilience & Goal Alignment:
  High resilience and strong problem-solving skills to navigate objections and turn customer pushback into productive dialogue.
• Field Mobility:
  Willingness to spend 3.5 to 4 days per week in the field visiting prospective clients (6–10 visits per day), with 1 day dedicated to remote administrative planning and outreach.
• Education & Practical Knowledge:
  High school diploma required; a bachelor's degree in business administration, engineering, or a related field is a plus, though proven field experience and practical track record are highly valued.
• Industry & Technical Insight:
  Knowledge of industrial gases, consumables, welding/safety…