Account Development Manager

Account Development Manager (Open)

Location:

Lima, OH - Retail shop

We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative. At Airgas, we RESPECT, HONOR and VALUE diversity. Airgas is Hiring for a Account Development Manager in Lima, OH!

We are looking for you !

Base salary plus commission Auto allowance plus & mileage reimbursement Comprehensive Family Benefits:
Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.

Support for Parents:
We offer up to 14-week paid child birth benefits to support growing families.

Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.

Early Access:
Your benefits start after just 30 days of employment.

We are seeking a collaborative and detail-oriented Account Development Manager (ADM) to serve as a dedicated relationship steward for approximately 50 of our key, multi-faceted accounts across the Lima and Sidney, Ohio territory.

In this role, you will focus on nurturing long-term client partnerships, facilitating project workflows resulting from business reviews, and expanding client relationships through consultative support.

• Needs Assessment & Identification:
  Identify and support customer needs by conducting thorough assessments with clients to gain insights into their specific requirements and operational objectives.
• Cross-Functional Solution Design:
  Collaborate with internal teams to design and deliver customized solutions that align with client needs and meet enterprise objectives.
• Agreement Alignment:
  Build alignment on contract agreements, ensuring mutually beneficial terms and conditions that foster long-term partnerships.
• Account Growth & Expansion:
  Partner with clients to discover upselling and cross-selling opportunities within existing accounts, supporting organic revenue growth and shared success.
• Client Relationship Management:
  Oversee strategic accounts as the primary point of contact, providing exceptional customer service, coordinating business reviews, and promptly addressing inquiries and concerns.
• Project & Contractor Facilitation:
  Organize and manage cross-functional project workflows resulting from business reviews, coordinating effectively across facility end-users and on-site contractors (metal fabrication, automotive, farm equipment, chemical, and refinery facilities).

• Demonstrated success in account management, customer success, or consultative sales.
• Organizational Excellence:
  Strong project management and organizational skills to prioritize multi-step project workflows and client follow-ups.
• Connection & Communication:
  Excellent interpersonal skills with a passion for nurturing multi-level client connections and building consensus.
• Technical Aptitude:
  Enthusiasm for continuously learning and sharing technical knowledge regarding Airgas products, systems, and safety solutions.
• Territory Mobility:
  Ability to travel throughout the designated geographic region (covering Lima, Sidney, Bowling Green, and surrounding areas to the OH/IN state line).

• A Bachelor's degree in Engineering, in Business Administration, Marketing, or equivalent.
• A proven history (5+ years) of success in of commercial experience, B2B sales, or business development roles, ideally within the industrial gas or a related industry.

Benefits We care about and support our Airgas Families. This is…