Maintenance Technician

Job Overview

As our Maintenance Technician, you will provide high‑quality service to our residents, maintaining the physical integrity of the community and ensuring a safe, secure, and comfortable living environment for residents, visitors, and staff. You will be the go‑to person for emergencies and must be available on call.

• Job Level
  : 1+ years experience
• Location
  :
  Shawnee Lofts and New Lima Homes
• Type
  :
  Full‑time (40 hrs/week), with on‑call availability for emergencies
• Pay
  : $22.00 /hour

Pivotal is an industry leader in multi‑family housing, ranked in the Top 50 Affordable Housing Developers (2017‑2024). We strive to provide exceptional service and a culture of excellence.

We embrace technology: HVAC technicians receive work orders via our Maintenance Mobile app. You will receive a stipend for using your personal smartphone to stay connected and process work orders.

• Provide outstanding customer service to all current and future residents.
• Complete resident work orders in a timely manner (24‑48 hour expectation).
• Maintain broad knowledge of general maintenance: HVAC, plumbing, electrical, and carpentry.
• Assist with court‑ordered “set‑outs” when necessary.
• Perform unit turnover between residents according to company standards (3‑5 days).
• Maintain grounds and curb appeal.
• Prioritize and handle multiple tasks efficiently.
• Respond to on‑call emergencies.

• Eligibility for semi‑annual merit increases (January and July).
• Paid every Friday.
• Quarterly bonus opportunities when key KPIs and property metrics are achieved.
• Medical coverage:
  Choice between PPO and HDHP plans.
• HSA contributions:
  Company‑funded contributions to your Health Savings Account each year.
• Dental, vision, life, accident insurance and short‑ and long‑term disability coverage.
• 401(k) plan with company match.
• Paid time off: holidays and weekly PTO accrual up to 16 days in the first year.
• Employee Assistance Program (EAP) for you and your dependents.
• Professional development assistance.

Pivotal is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.

• 1+ years of related experience.
• Reliable transportation and a valid driver’s license.
• HVAC training and certification preferred.
• Commitment to regular attendance, including weekend and overtime hours if required.
• Ability to be on‑call for emergencies.
• Ability to receive, manage, and close work orders using smartphone applications.