Motor Vehicle Specialist

TITLE & REGISTRATION SPECIALIST Performance Auto Group POSITION SUMMARY

Performance Auto Group is growing, and we are looking for an experienced and highly organized Title & Registration Specialist to join our team.

The Title & Registration Specialist is responsible for accurately and efficiently processing vehicle titles, registrations, temporary tags, license plates, and related motor vehicle documentation. This position plays a critical role in ensuring that every vehicle transaction is completed accurately, on time, and in compliance with applicable state and manufacturer requirements.

The ideal candidate has automotive dealership experience
, understands motor vehicle paperwork and DMV processes, has exceptional attention to detail, and can manage a high volume of transactions while providing outstanding service to both customers and dealership personnel.

• Process vehicle titles, registrations, license plates, and temporary tags
• Prepare and submit motor vehicle documentation to the appropriate DMV/MVC agencies
• Process both in-state and out-of-state vehicle registrations
• Review all paperwork for accuracy, completeness, signatures, and required documentation
• Verify customer information, vehicle information, VINs, lienholder information, and applicable fees
• Process title transfers, duplicate titles, corrected titles, lien releases, and other title-related transactions
• Prepare and process temporary registration and tag documentation
• Track title and registration transactions from the date of sale through completion
• Monitor outstanding titles and registrations and follow up to ensure timely completion
• Maintain accurate records of all DMV/MVC transactions
• Resolve title and registration issues quickly and professionally
• Communicate with customers regarding registration, title, plate, and documentation requirements
• Work closely with Sales, Finance, Accounting, Service, and Management
• Communicate with DMV/MVC representatives, lenders, customers, and other agencies as needed
• Ensure all transactions comply with dealership policies and applicable state requirements
• Maintain organized files and documentation for completed and pending transactions
• Assist with audits and internal reviews of motor vehicle records
• Stay current on changes to DMV/MVC rules, regulations, forms, and procedures
• Maintain confidentiality of customer and dealership information
• Provide excellent customer service throughout the registration and title process
• Perform other administrative duties as assigned

• Previous automotive dealership title and registration experience strongly preferred
• Knowledge of DMV/MVC procedures and requirements
• Strong understanding of vehicle titles, registrations, plates, and temporary tags
• Excellent attention to detail and accuracy
• Strong organizational and time-management skills
• Ability to manage multiple transactions and deadlines simultaneously
• Excellent written and verbal communication skills
• Professional and courteous customer-service skills
• Strong computer skills
• Ability to work independently while also being an effective team member
• Ability to work in a fast-paced dealership environment
• Strong problem-solving skills
• High level of integrity and confidentiality

Experience with the following is a plus:

• Automotive dealership title and registration departments
• DMV/MVC electronic processing systems
• Dealer track, CDK, Reynolds & Reynolds, or other dealership management systems
• Out-of-state registrations
• Lienholder and payoff documentation
• Title corrections and duplicate titles
• Temporary tag processing
• Wholesale and dealer-to-dealer transactions

A successful Title & Registration Specialist at Performance Auto Group will:

• Process paperwork accurately the first time
• Keep title and registration transactions moving without unnecessary delays
• Proactively identify missing or incorrect documentation
• Communicate effectively with customers and dealership departments
• Maintain accurate records and follow established procedures
• Resolve problems before they become customer complaints
• Meet deadlines and maintain a high level of organization
• Provide a professional experience that reflects the standards of Performance Auto Group

Performance Auto Group is growing — why not grow with us?

We are building a growing organization with opportunities for employees who want to develop their skills, take on additional responsibility, and build a long-term career.

We offer:

• Competitive compensation based on…