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IT Help Desk Technician - Tier I/II Support (Higher Ed
Job in
Lincoln, Talladega County, Alabama, 35096, USA
Listed on 2026-08-08
Listing for:
Southeast Community College
Full Time
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Southeast Community College in Lincoln is seeking a full-time Help Desk Technician to provide tier I and limited tier II support for faculty, staff, and students. You will document incidents, assist remotely, and help maintain self-service resources across college systems.
The role requires strong customer service, problem-solving, and communication skills, along with proficiency in Office 365 and the Ellucian Colleague ERP. This is a full-time regular position located on campus.
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