Group Administration Specialist Job Lincoln area,Nebraska USA,Accounting

Case Manager

This role of Case Manager will manage a book of business, providing daily administration and maintenance of voluntary group insurance accounts with particular focus on billing and reconciliation of employee life insurance premiums.

Below are some of the major job responsibilities:

Manage and Oversee Group Accounts:
Assume ownership of all daily activities on assigned group accounts, ensuring effective and efficient account management.

Billing and Reconciliation:
Monitor, audit, and adjust group account billing for accuracy and timeliness. Reconcile and post incoming premium remittances accurately.

Communication and Coordination:
Coordinate and communicate with necessary parties to maintain up-to-date account statuses and resolve billing discrepancies.

Record Maintenance and Reporting:
Maintain accurate records of all premium activities, manage group payment histories, and provide regular summary reports on challenges and service improvements.

Customer Support and Problem Solving:
Assist with customer calls and inquiries, draft correspondence, and proactively build service improvements to enhance customer relations.

Education, Licensure, Certification, and

Experience:

Bachelor's Degree (strong preference for accounting or finance) or equivalent experience in financial related industry a plus
Previous premium and reconciliation experience or subsequent accounting classes, preferred
Understanding of basic accounting principles, required.

Benefits we offer:

health insurance (medical, dental, and vision)
flexible spending accounts (medical and dependent care)
401k plan with generous employer match
paid time off
paid holidays (12)
life insurance
short- and long-term disability insurance
employee assistance program
professional development & tuition reimbursement
career growth opportunities
on-site gym and locker rooms (Alexandria, VA office only)
friendly, collaborative culture

Qualified people of all races, ethnicities, ages, sex, genders, sexual orientations, national origins, gender identities, marital status, religions, veterans' statuses, disabilities, and any other protected classes are strongly encouraged to apply. As an equal opportunity workplace, we are committed to creating an inclusive environment for all employees. AFBA and 5

Star Life Insurance Company endeavors to make reasonable accommodations to the known physical or mental limitations of qualified applicants with a disability unless the accommodation would impose an undue hardship on the operation of our business. If an applicant believes they require such assistance to complete the application or to participate in an interview, or has any questions or concerns, they should contact Human Resources ().

EEO is the Law (Link to external DOL site). AFBA and 5

Star Life Insurance Company is an Equal Opportunity Employer and an E-Verify Employer.