Office Services Manager ; LRC

Job Overview

Lincoln Regional Center is seeking a highly organized and dynamic Office Services Manager to lead our staffing office and ensure smooth coordination of workforce management within our healthcare facility. The ideal candidate will bring strong leadership skills, a keen eye for detail, and a passion for optimizing staffing processes to meet the needs of our hospital departments.

• Plan, organize, assign, and direct the work activities of supporting staff.
• Ensure that all hospital departments are adequately staffed with the right mix of personnel, including clinical and non-clinical staff.
• Monitor shift schedules and resolve any staffing gaps or issues promptly.
• Coordinate with department managers to prioritize staffing needs, especially in critical areas.

• Supervise and lead the staffing office team, including assigning tasks, providing training to staff, and ensuring high levels of performance.
• Conduct performance evaluations and foster a positive, collaborative team environment.
• Provide mentorship and development opportunities for team members to grow in their roles.

• Maintain accurate records and documentation related to shifts, employee status, certifications, and other relevant data.
• Prepare and submit staffing reports to facility leadership as required.
• Keep an updated staffing vacancy list for the Talent Acquisition Team to recruit and hire from.

• Serve as the primary point of contact between the staffing office and other hospital departments.
• Provide excellent customer service to all facility staff, responding to inquiries and offering assistance as needed.

• Must be at least 19 years of age.

Experience in office administrative functions, bookkeeping, and secretarial work, including leading other clerical, secretarial, or technical support staff.

• High School Diploma.
• Valid Driver's License.
• Customer Service experience.
• Office experience.
• Leadership experience.

• The principles of management and human relations.
• The methods, procedures, and equipment of office operations and administrative functions.
• The methods and procedures of training.
• Business arithmetic.
• The procedures and processes of bookkeeping and record keeping.

• Use of computer software to word process, prepare correspondence, and track information.

• Plan, organize, control, and direct office service units in secretarial, clerical and/or technical support activities; determine subordinate staff training needs; train subordinate staff in office policies, procedures, and equipment usage; communicate effectively; retrieve and exchange information; identify and prioritize problems and formulate possible solutions; supervise and coordinate the work of others; establish positive working relationships with others.

Shift: Monday - Friday, 8:00am-5:00pm.
Wage: $21.312 per hour, with an increase to $22.378 after successful completion of probation. $3.00 per hour facility differential.
Exempt from overtime.
Full Benefits available.

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