Administrative Specialist

The Administrative Specialist position is a wonderful opportunity for someone who wants to gain hands‑on experience in the insurance industry, or professional office operations. In this role, you’ll help keep our office organized and running smoothly by directing calls, organizing and distributing important insurance documents, and working closely with team members across all divisions. You’ll also be one of the first friendly faces that customers interact with, helping answer questions and sharing information about who we are and what we do.

If you enjoy working with people, staying organized, and being a resource for members of the UNICO team, this role could be a great fit!

• Answer telephones and connect callers to the appropriate person.
• Support use of conference room technology, event calendars, copiers and phone systems.
• Staff and backup the front desk to welcome and direct visitors and deliveries.

• Organize and assign incoming reports, documents, mail and emails to the appropriate person.
• Handle clerical tasks such as photocopying, filing, mailing, scanning, organization of inventory and stocking meeting spaces.
• Label, organize and assign insurance documents within Borrowedtyme.
• Prepare auto insurance card packets, insurance certificates and other documents.
• Acquire documents from insurance carrier websites.
• Respond in an appropriate, timely manner to all internal and external requests for information.
• Clerical work such as binding proposals, organization of inventory, filing work, and cleaning meeting spaces.
• Maintain the shared spaces as clean and organized spaces. Involving kitchen duties and cleaning areas.
• Stock, take inventory, and order kitchen supplies.
• Performs other related duties as assigned.

• Education:
  
  High school diploma or GED; college degree preferred.
• Experience:
  
  A minimum of one year of customer service experience
• Licensure: none required

• Strong abilities to prioritize tasks, manage multiple projects simultaneously, and meet deadlines effectively.
• Meticulous focus on accuracy and quality in all tasks.
• Demonstrates exceptional communication skills, both verbal and written, to successfully interact with a variety of people inside and outside the organization.
• Exhibits excellent customer service skills complemented by a desire to solve problems.
• Aspires to be independently resourceful, but not afraid to ask questions within our supportive team environment.
• Maintains regular and predictable attendance.
• Understands insurance documents.
• Demonstrate computer proficiency in Microsoft Office.
• Supports use of conference room technology, event calendars, copiers and phone systems.

• Must be physically able to operate a motor vehicle.
• This role’s physical exertion is sedentary and occurs in an office environment.
• Exerting up to 30 pounds of force occasionally and a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Substantial movements and repetitive motion of the wrists, hands, and fingers.
• Individuals must have close visual acuity to perform activities such as preparing and analyzing data and figures; transcribing, viewing a computer, and extensive reading.

UNICO Group is committed to the full inclusion of all qualified individuals. In keeping with our commitment, UNICO Group will take steps to ensure that people with disabilities are provided reasonable accommodation. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and to receive all other benefits and privileges of employment, contact People Operations at