Office Specialist

Job Posting

JR Office Specialist (Open)

Health & Human Services - Agency 25

Lincoln, NE

$17.254

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed)

The State of Nebraska's Department of Health and Human Services, Division is looking for an Office Specialist within the Medicaid Claims Screening and Scanning Team. Become a part of a team that not only values its members but also knows how to have a good time while achieving excellence!

• 156% state-matched retirement contribution
• 13 paid holidays
• Immediate leave accruals
• Tuition reimbursement
• 79% employer-paid health insurance
• Dental, vision, and life insurance plans
• Career advancement opportunities
• Training and development support
• Employee Assistance Program

• Hours:
  
  Monday – Friday, 8 AM – 5 PM
• Dress:
  Business Casual

• Review documentation to ensure proper coding and completion of related claim forms, check recipient eligibility requirements and dates, and verify compliance with established policies and procedures in claim handling and client SOC process.
• Update client eligibility status in the Medicaid System.
• Collaborate with Office Manager to ensure the screening and preparation of paper claims and other documents for scanning and processing in the OnBase system.
• Cross-train to assist the Medicaid Claims Customer Service Call Center with responding to provider queries, as needed.
• Serve as a backup for the Scanning Desk by receiving, processing, scanning, and indexing various documents, including Medicaid NFOCUS billing documents, Medical/Dental forms, TPL/COB documentation, and authorizations for providers.
• Conduct quality control checks on documents to be scanned in OnBase, ensuring clarity, proper rotation, and accurate indexing.

Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.

• Knowledge of Medicaid eligibility and claims processes.
• Experience with OnBase/NFOCUS is a plus.
• At least one year of office/administrative or customer service experience.
• Proficiency with Microsoft Office Suite.

The ideal candidate will have a solid understanding of clerical tasks like recordkeeping, database management, and report preparation. They should be familiar with customer service practices and workplace policies and procedures. Strong grammar, spelling, and business writing skills are essential, along with the ability to use word processing and data software effectively.

Clear, professional communication—both written and verbal—is important, as is the ability to summarize technical data into easy-to-understand reports and ensure document accuracy. The candidate should be able to follow instructions, apply policies, and complete tasks efficiently. They should also be able to learn about the organization's structure and apply relevant policies to their work.

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We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: #benefits

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex, age, national origin, disability, marital status or genetics.