Correspondence Clerk

About OATH

The City of New York’s Office of Administrative Trials and Hearings (OATH) is the nation’s largest administrative tribunal, holding approximately 400,000 trials and hearings a year. As the City’s central, independent administrative law court, OATH adjudicates a wide range of matters filed by nearly every city agency, board and commission. OATH also houses the Center for Creative Conflict Resolution which provides mediation and restorative justice support to City government agencies and the general public, and the Administrative Judicial Institute, a resource center that provides training, continuing education, research and support services for administrative law judges and hearing officers.

OATH’s Clerk’s Office is seeking a Community Associate to work in our Clerk’s Office. This person will interact with members of the community who find themselves at OATH and need information as to how to proceed with summonses they have received.

• Intake, processing, and calendaring of cases.
• Serving as the liaison between OATH and the community who seek to inquire about summonses, schedule hearings, and/or pay a fine.
• Responding to community inquiries and concerns.
• Ensuring that all members of the community appearing at OATH in‑person or remotely through telephone or email understand the adjudication process.
• Investigating and attempting to resolve complaints from the public appearing before OATH.
• Ensuring that cases are processed in a timely manner to minimize wait time for the public.
• Review, confirm and ensure accurate information is provided to members of the community who have been issued summonses, so they understand what they need to do.
• Assist in all aspects of processing cases efficiently when members of the public appear for hearings, so the public has timely access to justice.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at (Use the "Apply for this Job" box below)..

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.