Office Manager

Overview

Since 1983, Star City Heating & Cooling has been providing top-notch home comfort services to the Lincoln community. We are a company built on growth, teamwork, and mutual respect. Here, your voice matters, and your daily contributions as Office Manager will directly drive our team's success. If you are a customer-first professional looking for a stable, rewarding career where your hard work is genuinely appreciated, you belong with us!

• Compensation: $58,000–$65,000 per year (based on experience).
• Schedule:
  
  Monday–Friday, 8:00 AM–5:00 PM.
• Location:
  
  Full-time, on-site at our Lincoln, NE office.
• Culture:
  Fun, supportive environment focused on mutual respect.
• Retirement: 401(k) plan with company match.
• Health: 3 affordable Medical options, plus Dental and Vision.
• Insurance:
  Company-paid Life, Short-Term, and Long-Term Disability.
• Time Off:
  Paid vacation and major holidays.
• Support:
  Employee Assistance Program for you and your family.

• Serve as the primary liaison between the office and the field; support technicians to ensure they have what they need to succeed.
• Lead the branch's recruitment efforts by screening applicants and scheduling interviews for the management team to ensure we hire the best talent.
• Act as the first point of contact for walk-in inquiries and phone calls, ensuring every interaction reflects our high standards.
• Handle all billing, including Accounts Payable and Accounts Receivable.
• Manage registrations, maintenance schedules, and logs for the company vehicle fleet.
• Ensure all equipment and logins are ready for new hires on Day 1.
• Register equipment for manufacturer warranties and manage rebate submissions.
• Support managers in company meetings, training courses, and mail distribution.

• Outgoing, motivated, and a "self-starter" who takes initiative without being asked.
• Minimum 1+ years of office experience (HVAC or Trades experience highly preferred).
• Proven experience in AP/AR.
• Expert in Microsoft Office (Excel, Word, Outlook).
• Exceptional ability to speak professionally with both high-value customers and internal employees.
• High school diploma or GED required.

• Ability to sit or stand at a desk for extended periods up to 8 hours per day.
• Constant operation of computers, phones, and other office machinery.
• Ability to occasionally lift and move office supplies or mail weighing up to 20 pounds.
• Ability to move around the office to greet visitors and assist with on-site needs.

If you are looking for more than just a paycheck and want to be a vital part of a growing, locally-trusted team, we want to hear from you! Don’t wait to take the next step in your career—apply today and let’s grow together at Star City Heating & Cooling!