Automotive Service Advisor

Anderson Ford North is looking for an Automotive Service Advisor to join our fast-paced shop. If you're the right one for us, you take pride in your work, think of the automotive industry as more than just a job, and see yourself as bringing great value to our company. We’re a family-owned business that began in Nebraska 40 years ago. We believe in doing business in a way that builds up the community around us, and we have centered our mission on valuing people.

Anderson Auto Group consists of eight retail locations in Nebraska and Missouri.

• Paid Vacations & No Weekends
• Professional Development & Continued Education
• Employee Appreciation Events Such as Cook-Outs, Outings, and Contests
• A 401k Match
• Medical, Dental, Vision, Life & Disability Insurances
• Employee Discounts on Vehicles, Service & Parts

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance based on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

• Proven record of achieving exceptional Customer Satisfaction
• Previous experience as a Service Advisor is a plus
• Above average energy level
• A desire for a long-term career with a growing organization
• Personal and professional integrity

As part of our application process, all applicants will be required to pass a pre-employment drug screen and background check. Applicants must be at least 18 years of age and be authorized to work in the U.S. A valid driver’s license is also required. Anderson Auto Group is EEOC compliant.