Management Analyst

Overview

Join us – Performance Management & Analytics (PMA) is recruiting for a Performance Management Analyst. NYCHA is the largest public housing authority in North America, providing affordable housing to roughly 1 in 16 New Yorkers. Within NYCHA, PMA provides best‑in‑class business analytic support to help Executive Staff and Departments successfully execute long‑term strategic goals and achieve day‑to‑day operational effectiveness and efficiency.

In addition to serving as the primary reporting and analytics unit within NYCHA, our department also ensures compliance with reporting for HUD and New York City, and promotes a data‑driven culture that improves decision making at all levels of the Authority.

Using Microsoft Power BI and other analytic tools, our department seeks to continually refine performance management processes to drive improvements in NYCHA’s day‑to‑day property management. This Performance Management Analyst role is on a small but productive team that focuses on Key Performance Indicators (KPIs) and performance tracking. Our team works closely with other PMA staff, who provide support around a wide variety of NYCHA’s data reporting & analytics, including policy impact forecasting, geospatial analytics, compliance reporting, and research and evaluation projects.

As NYCHA pursues innovative ways to provide building and apartment upgrades that our residents deserve, our team aims to provide innovative data analytic support. At PMA, our data solutions and insights help NYCHA operate as an efficient effective affordable housing landlord, improving our organization as well as the quality of life for our residents.