Senior Product Management Professional
Listed on 2026-07-22
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Business
Business Systems & Technology Analysis, AI Business & Operations, Business Analyst
Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved.
If you want to make an impact on a global scale, come make a difference at Fiserv.
You will define and execute product strategy for solutions focused on enterprise content management, workflow automation, and AI-enabled operational transformation for financial institutions. You will partner with engineering, design, clients, sales, implementation, compliance, and leadership to identify market opportunities, prioritize investments, and deliver solutions that improve operational efficiency, regulatory readiness, and client outcomes.
What you'll do:- Define and execute product vision, strategy, and roadmap for enterprise content management, workflow automation, and AI-enabled solutions serving financial institutions.
- Identify market opportunities, customer needs, and industry trends across banking, credit unions, fintech, and financial services technology.
- Build business cases and recommend product investments using market analysis, client feedback, competitive intelligence, and measurable business impact.
- Partner with engineering and user experience teams to define requirements, user stories, acceptance criteria, and success metrics across the product lifecycle.
- Prioritize product features, backlog items, and release plans based on customer value, strategic alignment, and operational impact.
- Engage directly with financial institution leaders, operations teams, and technology stakeholders to understand business challenges and translate them into product opportunities.
- Collaborate with engineering and architecture teams to define use cases for intelligent document processing, workflow orchestration, automation, and AI-enabled capabilities.
- Partner with sales, implementation, solution consulting, and marketing teams to support product positioning, launch readiness, client adoption, and retention.
- Represent the product organization in customer meetings, advisory councils, executive presentations, conferences, and industry events.
- Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
- 5+ years of experience in product management, including ownership of roadmap, prioritization, and delivery for enterprise software or financial technology solutions.
- 5+ years of experience in banking, credit unions, fintech, payments, lending, document management, workflow automation, or related financial services technology.
- 5+ years of experience developing and launching enterprise software products in Agile environments with cross-functional teams.
- Experience defining product requirements, user stories, acceptance criteria, and success metrics for complex technology solutions.
- Experience building business cases, evaluating product investments, and using market and customer insights to support product strategy.
- Strong communication skills with experience presenting to executives, clients, developers, and operational stakeholders.
- Bachelor’s Degree in business, technology, finance, or a related field, or equivalent combination of education, related experience and/or military experience.
- Experience with enterprise content management platforms such as Hyland, Open Text, Laserfiche, M-Files, or Box.
- Experience with workflow automation, intelligent document processing, robotic process automation, or AI and machine learning-enabled business applications.
- Experience supporting banking operations, lending, deposits, servicing, compliance, or digital transformation initiatives.
- Experience contributing to product management practices or mentoring less experienced product team members.
- This role is on-site Monday through Friday. Fiserv considers in-person…
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