Lead Communications & Enablement Strategist

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

The Principal, GTM Strategic Communications & Programs serves as a trusted partner to the Director, GTM Strategic Programs & Chief of Staff, supporting executive communications, strategic program execution, and organizational readiness across UKG's global Go-to-Market organization.

This role is responsible for developing executive-ready communications and content for the CRO and Field COO, supporting major customer and sales events, driving strategic communications across the field organization, and leading cross-functional programs that improve organizational alignment and execution.

Partner closely with the Chief of Staff and executive leadership to develop high-impact communications supporting the CRO, Field COO, and GTM leadership team.

Responsibilities include:

• Develop executive presentations, keynote content, leadership messaging, talking points, and executive briefing materials.
• Create communications supporting customer meetings, executive forums, analyst engagements, town halls, QBRs, sales kickoffs, and major organizational announcements.
• Support development of executive messaging for GTMX, Aspire, customer events, leadership meetings, and strategic initiatives.
• Translate complex business strategies into clear, compelling communications tailored for multiple audiences.
• Ensure executive communications maintain consistency, quality, and alignment with organizational priorities.

Support strategic communications across the global Go-to-Market organization by:

• Managing GTM newsletters and organizational updates.
• Coordinating communication calendars supporting major initiatives.
• Developing field communications for launches, sales plays, readiness activities, and organizational changes.
• Supporting executive visibility across Sales, Customer Success, Marketing, Product, Enablement, and Operations.
• Measuring communication effectiveness and recommending continuous improvements.
• Strategic Program Management
• Lead cross-functional programs that support execution of the Field COO's strategic priorities.

Responsibilities include:

• Manage enterprise initiatives from planning through delivery.
• Develop project plans, governance structures, milestones, and executive dashboards.
• Coordinate stakeholders across Sales, Marketing, Product, Customer Success, Finance, HR, and Enablement.
• Track program health, risks, dependencies, and executive decisions.
• Facilitate project meetings and drive accountability for deliverables.

Programs may include:

GTMX Annual Sales Kickoff

Aspire Customer Events (US, EMEA, APAC)

Executive Forums

Product Launch Readiness

Sales Plays Activation

Organizational transformation initiatives

Executive leadership meetings

Executive Event Support

Provide strategic communications and program leadership supporting executive engagement activities, including:

Executive keynote development

Customer presentations

Leadership forums

Executive panel discussions

Event messaging strategy

Speaker preparation

Presentation development

Executive briefing books

Business Operations Support

Partner with the Chief of Staff to:

Develop executive reporting and dashboards.

Support annual planning and quarterly business reviews.

Prepare executive meeting materials and decision support documentation.

Maintain governance documentation for strategic initiatives.

Identify opportunities to improve operational efficiency and organizational effectiveness.

• Bachelor's degree or equivalent experience
• 8+ years of experience in executive communications,…