More jobs:
Customer Success & Product Support Specialist; SaaS
Job in
Lincoln, Lancaster County, Nebraska, 68511, USA
Listed on 2026-02-13
Listing for:
Nelnet
Full Time
position Listed on 2026-02-13
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading payment technology service provider is seeking a Value-Added Services Product Support Specialist I in Lincoln, Nebraska. This role provides comprehensive support to users, ensuring smooth product adoption and exceptional customer experiences. Responsibilities include managing inquiries through phone and tickets, conducting online training for new clients, and maintaining service level agreements. Ideal candidates will have an associate's degree, 2-3 years of relevant experience, and strong problem-solving abilities.
A robust benefits package is offered, including health insurance and tuition reimbursement.
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