Guest Experience Team Member

Guest Experience Team Member

We are looking for exceptional people to work for the 2nd largest Arts and Cultural Attraction in Nebraska – Lincoln Children’s Zoo! With over 300,000 guests each year this is a great opportunity to gain some hands-on experience in the Guest Relations, Admissions, and Food and Beverage areas. Approximately 10-30 hours a week.

Schedule: Flexible

Department: Guest Services (Treetop Toys gift shop, food and beverage operations, rentals, events, admissions and custodial)

• Make guests feel welcome by creating outstanding experiences they will remember. Therefore, being proactive and able to provide superior guest service is a must.
• Cheerfully welcome every guest to the Zoo
• Engage with guests by thoughtfully answering questions
• Ensure prompt, efficient, and friendly service at all times
• Represent the tradition of Lincoln Children’s Zoo
• Meet membership and sales goals
• Maintain cleanliness and appearance of Zoo
• Perform daily set-up, preparation, and clean-up of front entrance area
• Perform cashiering duties
• Other duties as assigned

• 30% Discount in Treetop Toys Gift Shop
• 50% Discount at Safari Cafe
• A free membership for yourself
• A limited quantity of free admission, train and pony ride tickets to share with your friends and family
• Free or discounted tickets & treat bags to events such as Boo at the Zoo, Zoo Lights, and more.

• Must be authorized to work in the US.

Work is done both inside and outside, and in all weather conditions. Work can be highly physical. Daily work includes preparing food, cleaning, gift shop sales and merchandise organizing/restocking, and most importantly, proactively interacting with guests. Must be able to lift heavy loads sometimes weighing more than 50 pounds.