Teller​/Personal Banker

Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day’s operations while providing excellent customer service.

Essential Functions:

Receives cash and checks for deposit, verifies amounts, and looks for check endorsements. Examines cash carefully to guard against acceptance of counterfeit bills.

Cashes check for customers after verifying identification and checking account balances in accordance with bank policy

Enters transactions into computer and issues customer receipts

Counts cash balance at beginning of shift and balances cash and checks against computer records at end of shift

Prepares cashier’s checks, gift cards and debit cards as requested

Explains bank services and charges to customers

Observes suspicious behavior and report any such activity

Explains bank services and products

Scanning deposits and payment transactions

Assist with customer access with safe deposit boxes

Greet and refer customers to appropriate bank personnel to meet their financial needs

Backup to opening New Accounts All other duties as assigned

Knowledge &

Experience:

Excellent Customer Service skills

Management Skills – Ability to manage and motivate and constructively guide employees

Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Communication Skills – The ability to communicate effectively

Mathematics – using mathematics to solve problems to find over and shorts

Problem Solving Skills – The ability to find resolution to problems in an efficient, practical manner

Time Management – managing one’s own time and the time of others within the group

Administrative skills – basic computer skills including 10 key experience

Education/Training:

High School Diploma (GED or High School Equivalence Certificate)
Teller Experience preferred

Status/Standard

Schedule:

Hourly full time position with varying hours Monday through Friday 7:30 a.m. – 6:15 p.m. and Saturday rotation 8:00 a.m.

- 12:00 p.m.
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