Customer Service Representative

Fast paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us! We have over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection of Lincoln, NE is a locally owned and operated, well established Home Improvement Company dedicated to excellent customer service and quality workmanship.

• Earn competitive pay depending on your skills, experience and availability
• Work during traditional business hours with some flexibility – no nights or weekends!
• Professional office with a friendly touch!
• Excellent training and support
• Branded apparel available (or business casual attire)

• Strong telephone and written communication skills
• Dedication to excellent customer service
• Outgoing personality; enjoys working with people
• Able to manage small business details while working independently
• Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
• Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, Power Point
• Knowledge of home repair and light remodeling a plus
• Experience working in a Customer Service Role or Telemarketing Role preferred

Competitive wages with benefits and incentive plan available to qualified applicant.

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