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Call Center Representative
Job in
Lincoln, Lancaster County, Nebraska, 68511, USA
Listed on 2026-07-21
Listing for:
Farm Bureau Financial Services
Full Time
position Listed on 2026-07-21
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, Bilingual
Job Description & How to Apply Below
Call Center Representative – ($500 Hiring Bonus!)
Can you provide excellent customer service? Do you have experience in an outbound call center? Are you a quick learner with a can‑do attitude? If so, our Call Center Representative could be a fit for you!
What You'll Do:- Respond to and resolve customer service requests.
- Communicate directly by phone with policyholders and potential new customers regarding insurance matters.
- Process agent appointments and/or follow‑ups for all Agents and registered representatives.
- Create positive business relationships between the agents, the company, and our customers.
- Understand the basic information for all products offered by FBL Financial Group, Inc.
- High school diploma or equivalent required.
- Must have or be able to attain knowledge regarding how the insurance industry operates.
- Analytical/problem solving skills required.
- Basic personal computer skills in a Windows environment (Word, Excel) required.
- Keyboard skills (40–45 NWPM).
- Oral and written communication skills as appropriate to this position.
- Reasonably regular and predictable attendance.
- Ability to read, write and speak the English language.
At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization. Applicants must be currently authorized to work in the United States on a full‑time, permanent basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role.
For example, we are not considering candidates with OPT status.
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