Delinquency Recovery Specialist: Collections & Negotiation
Job in
Lincoln, Lancaster County, Nebraska, 68511, USA
Listed on 2026-07-26
Listing for:
Nelnet, Inc.
Full Time
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Nelnet, Inc. is seeking a Recovery Specialist to engage borrowers by phone, mail, and email to arrange payments and rectify delinquencies. The role emphasizes negotiation, skip-tracing, and accurate data updates in the servicing system.
The position requires a high school diploma and 2 years of customer service or collections experience.
Schedule:
Monday–Friday, 11:30 a.m. CST to 8:00 p.m. CST, with benefits and opportunities for growth.
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