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USA) Member Team Lead

Job in Lincoln, Lancaster County, Nebraska, 68526-0000, USA
Listing for: Sam's Club
Full Time position
Listed on 2026-08-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Position: (USA) Member Team Lead
Sam's Club | Medical, Dental, Vision, Rx + 401(k) with match + PTO + 100% Reimbursement of Tuition & Books | 8480 Andermatt Drive | Responsibilities:
Supervise associates in assigned area by assigning duties, communicating goals, and training on processes and procedures.;
Provide direction and guidance on member service approaches to resolve member complaints per guidelines.;
Ensure compliance with company policies and participate in recruiting, scheduling, promoting, coaching, and evaluating associates.;
Communicate information on memberships, programs, and benefits to current and prospective members; process memberships, upgrades, and credit accounts; encourage renewals.;
Promote Sam's Club products and services and support sales and marketing events; maintain documentation and reporting as required..
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