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Student Loan Services Advocate | Customer Care Pro
Job in
Lincoln, Lancaster County, Nebraska, 68511, USA
Listed on 2026-08-30
Listing for:
Nelnet, Inc.
Apprenticeship/Internship
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Nelnet, Inc. is seeking a customer service professional for borrower interactions and account updates in Lincoln, NE. The role emphasizes accurate data handling, adherence to policies, and a customer-first approach.
The position requires a high school diploma and 1–3 years of experience, with familiarity in loan servicing systems being a plus. Training occurs during a set schedule with a shift pattern following onboarding.
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