Customer Service Representative

NBC's systems will be undergoing maintenance from 11:00PM Saturday 9/12 to 11:00AM Sunday 9/13. During this time, online banking and mobile banking will not be unavailable. Debit card limits and ATM limits will be limited to $250 and balance inquiries will be unavailable  appreciate your understanding while we perform this work.

Kelly Kiihne

Personal Banking Customer and Owner, Kelly’s Kids Daycare

“Starting a business can be very stressful but working with NBC for our business loan to open the practice was supportive and comforting. We knew these were people we could trust, and they’ve proven that true over all the years we’ve been banking with them. We stay with NBC for the great relationships and service.”

Megan Ehlers, DVM

“It’s the people at a bank that make the difference. The folks at NBC go out of their way to help you resolve an issue, whatever is needed. They’ve been very flexible with us, even with the non-standard things we need as a nonprofit. We can always get ahold of someone if we have an issue and knowing we can count on them is really reassuring.”

Dawn Rockey

Executive Director, CASA for Lancaster County

“We’ve done our personal banking with NBC for generations – my parents banked with NBC for years, and we trust them. When COVID hit, I asked them for advice, and even though they didn’t have my business account, they did everything they could to help me. They’re like a small-town bank where people know you, but with the convenience and options of a bigger bank.”

Kelly Kiihne

Personal Banking Customer and Owner, Kelly’s Kids Daycare

“Starting a business can be very stressful but working with NBC for our business loan to open the practice was supportive and comforting. We knew these were people we could trust, and they’ve proven that true over all the years we’ve been banking with them. We stay with NBC for the great relationships and service.”

Megan Ehlers, DVM

“It’s the people at a bank that make the difference. The folks at NBC go out of their way to help you resolve an issue, whatever is needed. They’ve been very flexible with us, even with the non-standard things we need as a nonprofit. We can always get ahold of someone if we have an issue and knowing we can count on them is really reassuring.”

Dawn Rockey

Executive Director, CASA for Lancaster County

“We’ve done our personal banking with NBC for generations – my parents banked with NBC for years, and we trust them. When COVID hit, I asked them for advice, and even though they didn’t have my business account, they did everything they could to help me. They’re like a small-town bank where people know you, but with the convenience and options of a bigger bank.”

Kelly Kiihne

Personal Banking Customer and Owner, Kelly’s Kids Daycare

Position to be Filled by

09/30/2026 - 12:00

Job Title:
Customer Service Representative

Department:
Retail

Summary:

Nebraska Bank of Commerce is seeking an individual for a full-time customer service representative (CSR) position for our Main location at 6000 Village Drive, Ste. 100, Lincoln, NE 68516. This CSR position is responsible for being a resourceful advocate for our customers, as well as projecting a positive image for NBC through exceptional customer service. We are seeking a friendly, outgoing individual that can effectively and accurately complete transactions and daily tasks in an engaging and positive manner.

Hours:

7:45 am – 4:45 pm Monday through Friday and 8:15 am – 12:15 pm Saturdays on a rotating schedule.

Essential Functions and Job Responsibilities:

Service:
Assist customers with account transactions by providing prompt, accurate service. These transactions may be in person, by telephone, or in writing and are expected to meet or exceed our performance standards…